Accessibility

Our Commitment

Deerland Children's Museum Victoria is committed to ensuring accessibility for all visitors, including those with disabilities. We believe every child and family should be able to enjoy our facility, and we continually work to improve the accessibility of our space and services.

Facility Accessibility

• Wheelchair Access: Our facility features wheelchair-accessible entrances, restrooms, and common areas.
• Ground-Level Play: Many of our play areas and attractions are accessible at ground level.
• Sensory Considerations: We are mindful of sensory sensitivities and can provide information about quieter times to visit.
• Service Animals: Service animals are welcome in our facility in accordance with applicable laws.
• Companion Admission: Caregivers and support persons accompanying guests with disabilities may receive complimentary admission. Please contact us in advance.

Website Accessibility

We strive to ensure our website meets WCAG 2.1 Level AA standards. Our efforts include:

• Keyboard Navigation: All interactive elements are accessible via keyboard.
• Screen Reader Support: We use semantic HTML and ARIA labels to support screen readers.
• Color Contrast: We maintain sufficient color contrast ratios for readability.
• Responsive Design: Our website is designed to work across all devices and screen sizes.
• Alt Text: Images include descriptive alternative text.

Accommodations

If you or your child requires specific accommodations during your visit, please contact us in advance and we will do our best to accommodate your needs. We welcome feedback on how we can improve accessibility at our facility.

Feedback

We value your feedback on the accessibility of Deerland Children's Museum Victoria. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• 📧 reception@victoriadeerland.com
• 📞 (778) 265-9666
• 📍 775 Finlayson Street, Victoria, BC V8T 4W4